If you need to find out how your audience is receiving your work, it’s worth considering how you’ve structured the interactions around criticism. Sometimes a customer has a one-off problem, a situation that is unique and a concern that has…

This weekend, triggered by a few readers who disagreed with my assertion that socioeconomic status is a huge driver of educational attainment and performance, I decided to respond the way any nerd would in my situation: I made a chart. In a moment of Excel fervor, I took data from the College Board’s 2011 Total [...]

Reviewing Brainzooming Google Analytics for the past month, the most frequent search term people are using to find the Brainzooming blog is “brainstorming.” These Google Analytics results prompted me to share a variety of Brainzooming posts related to brainstorming techniques on Twitter last Saturday. Because of this, here are the brainstorming techniques shared on Twitter plus [...]

The map keeps getting redrawn, because it’s cheaper than ever to go offroad, to develop and innovate and remake what we thought was going to be next. Technology keeps changing the routes we take to get our projects from here…

Six Tweets of Mine 1. Even seemingly low objectives can be impossible to reach. 2. The person driving slow that you’re following always speeds up after making it through the red light you’re stuck at. 3. You have to be willing to park what you know to change and try a new way of doing [...]

The action used to happen at court. In France, if you wanted to get ahead, you put on your outfit, called in favors and hung out near the King, because proximity was all. If you’re in Kibera, are you too…

It turns out that the light fixtures a builder used in my kitchen a few years ago have all begun to fail. One by one, each one stops working. My guess is that he has no idea, and continues to…

There’s an argument for transparency. If you make it easy for people to see right through you, the thinking goes, you are easier to trust. The market, though, often seeks out the translucent. Things that glow. We’re drawn to the…

“Don’t overthink it” is one of my least favorite business buzzword phrases. I like implementation, but I also like thinking about things, too. Taking ample time to think before launching into implementation isn’t necessarily overthinking. But that doesn’t stop people from overusing the phrase. In fact, hearing about overthinking from a boss one too many [...]